Return and Refund Policy
At SnugBaby, we want to ensure customer satisfaction. If you are not satisfied with your order, we offer a return and refund process under the following conditions.
Request Deadlines
Customers have up to 7 days after receiving the product to request a return and refund.
The product must be in perfect condition and unused.
Return and Refund Conditions
Damaged or defective products will be fully refunded.
Customers must contact our support team for return instructions.
Refunds will be made using the same payment method used for the purchase and may take up to 14 business days to process.
We do not offer refunds for products used and returned due to a change of mind.
